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To help publicize the elevation of the ITS Project Management Office to the new USF Project Management Office, which will now manage all major, non-Facilities projects at the University, we are publishing the following text from our PMO website to help familiarize the community with our services and the expanded role of ITS Project Management. Below you’ll find a summary of our Mission, Objectives, Services, How the PMO defines a project, the types of projects the PMO manages, and key links.


The University of San Francisco Project Management Office (PMO) was created for the specific purpose of supporting USF’s largest institutional, non-facilities project management needs. The PMO uses a Project Portfolio Management (PPM) approach to holistically and fairly assess and prioritize project requests against USF’s strategic objectives, expected project value and risk, and resource availability.

The mission of the PMO is to lead projects to a successful conclusion while creating a foundation for consistent project success through the development and training of a strong and pervasive Project Management (PM) discipline within USF’s project teams.


In support of our mission, the PMO has several objectives:

  • Deliver successful projects as defined  by scope, schedule, budget and quality
  • Build Project Management professionalism and effectiveness among USF project management resources through the development and deployment of standard processes, tools, training and mentoring
  • Capture and assess project objectives, risk and alignment with USF’s strategic goals
  • Build and maintain status as a trusted advisor for USF’s project needs through transparency and communications with leadership, project teams and other university stakeholders
  • Foster a culture of continuous improvement through the development and analysis of dashboards, metrics and lessons learned surveys
  • Support USF’s mission and values by collaborating with other Association of Jesuit Colleges and Universities members on selective project initiatives


The PMO offers a full spectrum of services across the project lifecycle in support of USF’s project needs:

  • Assisting with the development of the project charter to capture the objectives, scope, requirements, and risk
  • Coordinating vendor assessments through requests for information, requests for proposal and proof of concepts
  • Negotiating statements of work and master agreements
  • Leading all phases of project execution:
    • Schedule Management
    • Issue and Risk Management
    • Communications Management
    • Vendor Management
    • Budget Management
    • Resource Management
    • Change Management
  • Ensuring effective transition from project to operations
  • Capturing lessons learned to support continuous improvement
  • Providing training and mentoring

How the PMO Defines a Project

The PMO uses ITILv3’s definition of a project: “A temporary Organization, with people and other Assets required to achieve an Objective or other Outcome. Each Project has a Lifecycle that typically includes initiation, Planning, execution, Closure.”

PMO led projects leverage a standard methodology, tools and templates based on Project Management Institute (the industry standards for project management best practices) principles with adaptations to meet the university’s Mission, Vision and, Strategy.

Types of Projects the PMO manages:

  • Request for Information
  • Request for Proposal
  • Program Management
  • Implementations
    • Software
    • Hardware
    • Technical Infrastructure
    • Business Process Analysis
    • Large multiple office moves
    • Project Management Consulting and Training

Contact the PMO

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